Rant

 So Kate Spade recently had one of their Surprise sales.  Who can pass up 75% off?!  And I do honestly try to purchase from them during their sales and save some money.  I found an adorable bag and ordered it.  It took a while to come in, but I didn't care too much.  I know the sales slow down delivery, etc.  So it was a medium size bag I ordered, light pink tote.  The box gets here and it's HUGE.  So I'm assuming they did a really great job packing it.   I open it and it's not the bag I ordered.  It's this huge red polka dotted tote bag, not my style at all.  So I contact customer service and I basically get back a response like "Oh that's disappointing you got the wrong bag and the one you ordered is all sold out.  We're not doing exchanges either because of the sale.  So here's a label to send the wrong bag back."  BUH BYE.  

I've bought from them for a long time now and I'm so disappointed in the error and the response by customer service that I really don't want to purchase from them anytime soon.  Has this happened to anyone else?

Comments

Post a Comment

Popular posts from this blog

Hilor Women's One Piece Swimsuit

Image
For a few weeks I kept seeing people wearing this black swimsuit.   It honestly looked flattering on everyone and I've been in the market for a full piece bathing suit with good coverage.  I found it on Amazon for $32.99.  It had great reviews and it also had a ton of other colors and patterns.  To be perfectly honest, I am not a plain black swimsuit kind of gal.  I'm the one wearing lots of bright colors.   I found this option which was backordered at the time.  I waited for it though and am so glad I did. The rainbow straps give it just the right amount of flair.  The straps are a nice solid elastic and don't slip at all.  It covered just the right amount and I was super comfortable in it all day.  I ordered a medium in this.  I am normally between a small/medium, but I didn't want it to be too small in the wrong places. You can find it here .
Read more

Malibu Rising by Taylor Jenkins Reid

Image
  Nina Riva had lived a difficult life for how young she was.  She and her siblings never had it easy despite who their father was, but at least they had each other.  And one thing that stuck was their party.  It has started off when they were young, just locals attending, but had continued once Nina found her fame and now it was the party to be at.  This year would be no different, but none of them would be the same by the end of the night. This was the perfect, quick, summer read.  It's been rainy here so I think I read it in 3 days.  I loved the story and loved the format, hour by hour.  I will definitely be looking for more books by this author.
Read more

Brilliant Earth Puck Lights

Image
  Get that expensive look for less!  I love the look of under counter lights.  I however am not very electrically inclined and I honestly didn't want to hire someone to come wire lights in.  I found these on Amazon with great reviews.  This is the 6 pack, but I believe you can get different sized packs depending on what works for you.  They simply adhere with a sticky adhesive included and Boom!  You're done.  You can either tap them to turn them on or they come with a remote.  They remote also allows you to dim them and put them on a timer.  Each light takes 3 AAA batteries and mine came with a set of batteries to start.  They are currently $34.99 on Amazon with a coupon for $10 off!
Read more